We at Softel-USA know how important it is for your company to have
your equipment running at peak performance. That’s why we offer
three levels of Care, that way you can tailor the level of Care
that you receive from us based on your requirements – not ours!
We want you to know that we’ll be right by your side to maintain
your Softel-USA technology for the lifetime of the product.
We believe that the level of service (or as we say "Care")
that we offer to you is at least as important post-sale as it is
prior to purchase. That’s one of the reasons that so many of our
clients choose Softel-USA when they need to expand.
Your account representative will prepare a Care Contract matrix
which allows you to choose the exact level of Care for your system
(and it goes without saying that we’ll be here to walk you through
your choices!).